Privacy policy

Last updated: 27 October 2026.

Unique Accountants (ABN 86 149 770 798) ("we", "us", "our") handles your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.

Information we collect

The personal information we collect depends on your dealings with us, and may include:

• Your name, email address, phone number and postal address
• Information you provide through our website forms, including any figures you send from our tax calculator, or by contacting us
• Financial, taxation and business information necessary to provide our services
• Identification information where required for compliance obligations

How we collect it

We collect personal information directly from you, for example, when you submit an enquiry, contact us by phone or email, or engage us for services. In some cases we may collect information from third parties (such as the ATO or your other advisers) where relevant to the services you have engaged us to provide.

Why we collect and use it

We collect and use your personal information to respond to your enquiries and communicate with you; provide accounting, taxation and related professional services; meet our legal, regulatory and professional obligations; and administer and improve our services.

Disclosure of your information

We do not sell your personal information. We may disclose it where necessary to provide our services or meet our obligations, for example to the Australian Taxation Office, government or regulatory bodies, or service providers who help us run the practice. Where we disclose information to third parties, we take reasonable steps to make sure it is handled appropriately.

Storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. This includes appropriate physical, electronic and procedural safeguards. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Our website

Our website uses Google Analytics, which uses cookies to show us how visitors use the site, such as which pages are viewed and roughly where visitors are located. It doesn't identify you personally. You can block or delete cookies in your browser settings, or opt out with Google's Analytics opt-out browser add-on. Enquiries and estimates sent through our website forms are delivered to us through our website host, Netlify.

Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details on our contact page. We may need to verify your identity before providing access.

Complaints

If you have a concern about how we have handled your personal information, please contact us and we will do our best to resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown above.