When to call
ATO letters rarely go away on their own, and interest keeps running on unpaid tax. The earlier you get advice, the more options you usually have. Call when a letter arrives, or as soon as you know your returns or BAS have fallen behind.
What we handle
Payment arrangements
A plan to pay the debt over time that your cash flow can carry, negotiated with the ATO.
Penalty and interest remission
Where there are grounds, a request to reduce or remove penalties and the general interest charge.
Overdue returns and BAS
Lodgements brought up to date and the records behind them reconciled.
Audits and reviews
Your records and responses prepared, and the ATO's questions dealt with for you.
Objections
Challenging an assessment or decision you disagree with, within the time limits that apply.
Director penalty notices
Prompt advice when a notice could make you personally liable for company tax debts. The time to act can be short.
Voluntary disclosures
Telling the ATO about a mistake before it raises it with you, which can reduce penalties.
How it works
Send us the letter
Call, or email a copy of what the ATO has sent. If it gives a deadline, tell us straight away.
John reviews your ATO accounts
As your registered tax agent, John can see your ATO accounts and lodgement history, so the plan starts from your real position.
John deals with the ATO
He puts the plan to the ATO and handles the calls and letters. You get updates until the matter is closed.
Common questions
What happens if I ignore ATO letters?
Usually the problem grows. Interest keeps accruing and the ATO has a range of ways to recover a debt. Getting advice early almost always leaves you more options than waiting, so the first step is to get in touch.
Can I set up a payment plan for a tax debt?
Often, yes. The ATO can agree to let you pay a debt in instalments. John works out terms your cash flow can carry and negotiates them with the ATO. What's possible depends on the size of the debt and your circumstances.
Can penalties and interest be reduced?
Sometimes. Where there are legitimate grounds, the ATO can remit penalties and the general interest charge in full or in part. John prepares that request for you, based on your facts.
I've received a director penalty notice. What now?
A director penalty notice can make you personally liable for some of your company's tax debts, and the time to act can be short. Call promptly so the options can be worked through before any deadline passes.
The ATO is auditing me. How should I respond?
Carefully, and with preparation. Having a registered tax agent manage the correspondence and set out your position clearly can make a real difference to how an audit goes.
This page is general information only. Every situation is different, so talk to us before you act.